This Privacy Policy explains how Ice Fish Casino (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you use our website, mobile applications and gaming services (the “Services”). We are committed to protecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and Gambling Commission requirements.
1. Who we are Ice Fish Casino is operated by [вставьте юридическое название компании, e.g. Ice Fish Gaming Limited], a company registered in [страна/регистрация], licensed and regulated by the Gambling Commission of Great Britain under account number [вставьте номер].
2. Information we collect We may collect the following types of personal data:
- Identity & contact data: name, date of birth, email, phone number, address
- Verification data: ID documents, proof of address, source of funds / wealth documentation (as required by AML/CTF regulations)
- Financial data: payment method details (we do not store full card numbers), transaction history
- Gambling data: bets placed, game history, winnings/losses, deposit/withdrawal records
- Technical & usage data: IP address, device type, browser, login times, pages visited
- Responsible gambling data: self-exclusion status, deposit limits, reality checks, affordability checks, behavioural indicators
- Marketing & communication preferences
3. Lawful basis for processing We process your data because:
- It is necessary for performance of our contract with you (providing gaming services)
- It is necessary to comply with our legal and regulatory obligations (UKGC licence, AML/CTF, social responsibility)
- We have a legitimate interest (fraud prevention, security, product improvement)
- You have given consent (e.g. for certain marketing)
4. How we use your information
- To create and manage your gaming account
- To verify your identity and age (must be 18+)
- To process deposits, withdrawals and gaming transactions
- To comply with UK Gambling Commission, anti-money laundering and responsible gambling requirements
- To prevent fraud, money laundering and problem gambling
- To provide customer support
- To improve our services and game offerings
- To send you service-related communications (mandatory)
- To send marketing communications (only with your consent)
5. Sharing your information We may share your data with:
- Payment providers and banks
- Identity verification and fraud prevention agencies
- Independent auditors and accredited testing labs
- UK Gambling Commission (upon request)
- Law enforcement / regulatory authorities
- Our service providers (hosting, analytics, customer support) under strict data processing agreements
6. International transfers If data is transferred outside the UK, we ensure appropriate safeguards are in place (UK International Data Transfer Agreement, adequacy decision, standard contractual clauses etc.).
7. Data retention We keep your data only as long as necessary:
- Account & gambling data — at least 5 years after account closure (regulatory requirement)
- AML / verification data — up to 5–10 years
- Marketing data — until you withdraw consent
8. Your rights Under UK GDPR you have the right to:
- Access your data
- Correct inaccurate data
- Erase data (subject to regulatory retention obligations)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- Complain to the Information Commissioner’s Office (ICO)
To exercise your rights, contact dataprotection@icefishcasino.com.
9. Cookies & similar technologies We use cookies and similar technologies. See our separate Cookie Policy for details.
10. Changes to this policy We may update this Privacy Policy. Changes will be posted here with the updated effective date.
Contact Data Protection enquiries: dataprotection@icefishcasino.com Write to: [вставьте адрес DPO / компании]
By using our Services you agree to the terms of this Privacy Policy.